Full Time GP Partner
2013 Patient Reference Group Report
OUR APPOINTMENT SYSTEM
4th February 2013
Fitzalan Medical Group will be trialling a new appointment booking system.
In order to make sure you are offered the most appropriate appointment, all urgent requests to see a clinician will be assessed by a doctor.
There will be a doctor available to assess your request between 8:00 am and 3:00 pm every day. Follow up appointments can be booked by reception.
To book call:
If you would like an appointment, you will need to leave a contact telephone number and if possible give the receptionist a brief outline of the problem.
A doctor will then phone you back as soon as possible.
They will be able to offer you telephone advice or book you in with the most appropriate clinician if necessary.
You can get a copy of our new ‘Guide to booking an appointment’
at Reception or on our website at: www.fitzalanmedicalgroup.com