Appointments

How To Request An Appointment

We operate a triage system, where all queries are assessed by a Duty Clinician. We aim to respond within 72 hours for all non-urgent enquires and requests.

{{ Number(0) + 1 }}

Pharmacy & Self-Care

Your pharmacy can advise you on minor illness without the need of an appointment. Please speak to a pharmacist first.

Pharmacy Logo

Pharmacy & Self-Care

Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines and their use, to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.

Locate your local Pharmacy

{{ Number(1) + 1 }}

Who Should I See?

Find out which services we provide

You can find out what services we provide and how to book an appointment via our services page

{{ Number(2) + 1 }}

Home Visits

Whilst we encourage our patients to come to the surgery – where we have the proper equipment and facilities available – we do appreciate this is not always possible

  • Telephone: 01903 735200 -  You can help us by calling reception before 10am.

More information about Home Visits

{{ Number(3) + 1 }}

Urgent Appointment

For today and tomorrow (Monday to Friday). All requests to see a doctor will be assessed by a triage doctor before you are given an appointment.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

  • Telephone: 01903 735200 - We triage calls all day, but please try to call before 10am. If you do not wish to wait to speak with a care navigator then there is a call back option. By pressing the * button this will maintain your position in the queue and we will call you back on the number you rang on.  Please keep your phone close by.

Important:
You will need to provide a telephone number that we can contact you on when we call. A doctor will call you back as soon as possible (we aim to call back within two hours). They will help you over the phone if possible, if not, they will book an appropriate appointment with you at the time.

{{ Number(4) + 1 }}

Request a Routine Appointment

If you are already seeing a doctor regularly regarding an on-going condition, reception will be able to book you in with that doctor up to two weeks in advance, availability permitting.

Ways To Request

{{ Number(5) + 1 }}

Enhanced Access

GP and nurse appointments are now available during the evening and at the weekend for people across coastal West Sussex.

Fitzalan Medical Group is committed to improving access to primary care services. This includes making appointments available at times that are convenient to patients.

If you:

  • find it difficult to attend an appointment during the working day
  • are a busy parent with small children
  • or rely on working carers to take you to appointments.

Then this service is here to support you.

We work closely with The Coppice & Angmering Surgery to provide this service.

Appointments are available from 8am to 8pm, Monday to Friday and from 9am to 4pm on a Saturday, and must be booked in advance calling 01903 735200.

You will be seen by an experienced clinician from either Fitzalan or Angmering Medical Centre. If you would prefer to see your usual GP or practice nurse, please book an appointment with Fitzalan during our normal opening hours.

{{ Number(6) + 1 }}

Life Threatening - Go to A&E

If you or someone you know has a life-threatening condition, such as loss of consciousness, a sudden confused state, chest pain, breathing difficulties etc, you should call 999

In an EMERGENCY call 999.
Emergencies are situations that cannot be managed at home and may be life threatening

How to Change or Cancel an Appointment

Text message

  • If you have your mobile number registered with us, you will receive a reminder text message.
  • Please use the link in this message to cancel or change your scheduled appointment.

Other was to cancel

Chaperones

You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.

Read our Chaperone Policy

Further Information